GPSR

The safety of our products is our priority. In accordance with the GPSR (General Product Safety Regulation), we are obliged to ensure that all products we offer are safe and comply with applicable standards. We want our products to be safe for your customers to purchase.

If you have noticed or received reports from your customers about any safety issues related to products purchased from us, please report this as soon as possible.
 

How to report a problem?
If you notice a problem, please report it to us as soon as possible. To do so, please send an email to: sklep@bobuxpolska.pl

Please provide the following information in your report:

• product name and code
• date of purchase
• description of the problem, including the circumstances in which it occurred (if applicable)
• contact details of the person submitting the report (first name, last name, email, phone number)
• any additional information, photos, or videos documenting the problem.
   

What happens after I report a problem?
Each report will be immediately reviewed by our team and we will take appropriate action.
Thank you for your feedback, which helps us to continuously improve the quality and safety of the products we offer.
 

Basic information about the products: